top of page

Check Your Challenge App Step Source Details 


Apple Health can track step data from multiple sources. Thus, the total number of steps shown in your Apple Health app may be a sum total of steps from more than one source. As the Challenge app will only sync step data from one designated data source it is important to verify your step data source.


Follow the instructions below to designate your data source:

1. Open Apple Health on your device


2. On the Summary page, under Favorites tap Steps. (If Steps does not appear, tap Edit in the upper right corner, select Steps, and tap Done), (Image #1).


3. On the Steps Summary, scroll down and tap Show All Data, (Image #2).


4. Tap on any date.

5. You will see a list of blocks of steps identified on the left by their data source, either a Watch or an iPhone icon. If there is a mix, then Apple Health is tracking steps from both sources. Only steps from the source designated at pairing with Heka Well are credited. (Image #3).

NOTE 1: If you want to change the priority order of where Apple Health picks up its step data, go back up to Steps Summary (Image #1) and scroll down and tap Data Sources & Access (Image #2) and scroll down to the list of Data Sources (Image #4) and verify your designated Apple device appears at the top of list. If it is lower in the list, move it to the top: Tap Edit, drag and Move the device up, tap Done)

NOTE 2: To view your step data from just one source (e.g., your Apple Watch or your iPhone only), from the list of Data Sources screen (Image #4), select your desired device (e.g., Anthony's Apple Watch) and you will have a list of total steps per day from just that data source (Image #5)

Image #1: Apple Health Summary Page
Apple Health image 1.jpg
Image #2: Show All Data
Apple Health image 2.jpg
Image #4: Data Sources
Image #5: Number of Steps from Selected Data Source
Image #3: Steps Blocks
Apple Health image 3.jpg
bottom of page