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Pairing Google Fit with the Challenge app (Heka Well or your custom-branded app)

 

Install or update the Google Fit app

 

In order to pair Google Fit as an activity tracker, you must first install or update the Google Fit app on your device. See Installation of Google Fit instructions.

Pair Google Fit as your activity tracker

 

  1. Choose Google Fit from the Select Tracker screen (Image1)
     

  2. Allow the Challenge app access to your physical activity (Image2)
     

  3. Choose a Google Account. If you have more than one account, choose the one logged into Google Fit (Image 3)
     

  4. Allow the Challenge app access to your Google Account. (Image 4)
     

  5. Walk with your phone for ~15 minutes and then sync steps with the Challenge app by clicking "Tap to sync steps" (Image 5)

Image #1: Select Tracker
Selecting step tracker in Challenge app
Image #2: Allow Access
Image #3: Choose Account
Screenshot_20211021-121607_Google Play services.jpg
Image #4: Google Access
Screenshot_20211021-121913_Google Play services.jpg
Image #5: Sync Steps
Challenge app paired with Google Fit

 

Additional Troubleshooting 

1. Verify that steps are being tracked in your Google Fit app and that the Google Fit account matches with the account you paired with your Challenge app

 

2. Unpairing and re-pairing your Google Fit account to the Challenge app

3. Ensure that Google Fit has given the Challenge app “Physical Activity” permission

 

4. "Network Issue" error message when pairing to Google Fit (Image 6): typically caused by phone not be fully connected to the Internet, including potential firewall issues that may specifically block the Google Fit connection (e.g., at an airport or at work)

Image #6: Network Issue
IMG_20220920_145943.jpeg
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