powering wellbeing experiences
Pairing Google Fit with the Challenge app (Heka Well or your custom-branded app)
Install or update the Google Fit app
In order to pair Google Fit as an activity tracker, you must first install or update the Google Fit app on your device. See Installation of Google Fit instructions.
Pair Google Fit as your activity tracker
-
Choose Google Fit from the Select Tracker screen (Image1)
-
Allow the Challenge app access to your physical activity (Image2)
-
Choose a Google Account. If you have more than one account, choose the one logged into Google Fit (Image 3)
-
Allow the Challenge app access to your Google Account. (Image 4)
-
Walk with your phone for ~15 minutes and then sync steps with the Challenge app by clicking "Tap to sync steps" (Image 5)
Image #1: Select Tracker
Image #2: Allow Access
Image #3: Choose Account
Image #4: Google Access
Image #5: Sync Steps
Additional Troubleshooting
2. Unpairing and re-pairing your Google Fit account to the Challenge app
3. Ensure that Google Fit has given the Challenge app “Physical Activity” permission
4. "Network Issue" error message when pairing to Google Fit (Image 6): typically caused by phone not be fully connected to the Internet, including potential firewall issues that may specifically block the Google Fit connection (e.g., at an airport or at work)
Image #6: Network Issue
