FAQs

Click on the links below to find answers to frequently asked questions related to the FNCE® Challenge powered by Heka Health

> Am I eligible to participate?

> How do I connect my activity tracker to the Challenge app?

> How do I transfer my step data to the Challenge app?

> Why don't I see my latest steps on the Challenge Leaderboard?

> How do I change my email address or other Account Settings?

> How do I change my nickname or update my User Profile?

> What if I forget my password?

If you have a question that we haven't been able to answer we would love to hear from you.

Please fill out and submit your question here and someone from our Technical Support will reach out to you. Alternatively, email us your question to info@hekahealth.com.

Thank you!